All transactions are denominated in US dollars.
Customers contacting us should receive a response within two business days. Please refer to the Contact Us page.
Returns, Refunds, and Cancellations
All returned, refunded, or canceled transactions will be handled in accordance with off-line purchase policies unless otherwise noted on the Web Store. Please Contact Us for further clarification.
Delivery of Goods and Services
Unless otherwise noted on the product page:
- All purchases will be credited to accounts within one business day.
- Any purchases requiring shipping will be shipped within two business days.
Your credit/debit card will be charged at the time of checkout.
Community Education Programs Refund Information
If a Community Education class is cancelled for any reason,
you will be notified by phone or email and receive a full
Online debit/credit card payments will be refunded
as a credit to your account within five business days.
Payments made with cash or check will be refunded in the
form of a check and take three to four weeks to process.
If you wish to withdraw from a class you have registered for,
written notification must be received at least five business
days prior to the start of class. Please mail your request for
withdrawal to: Community Education, Brighton Central
Schools, 2035 Monroe Avenue, Rochester, NY 14618 or,
complete an online withdrawal request form at
Withdrawal refunds will not be processed after a class has
already started unless accompanied by a doctor's certification of
All withdrawal refunds are subject to a $5 processing fee.