Currency
All transactions are denominated in US dollars.

Customer Response
Customers contacting us should receive a response within two business days. Please refer to the Contact Us page.

Returns, Refunds, and Cancellations
All returned, refunded, or canceled transactions will be handled in accordance with off-line purchase policies unless otherwise noted on the Web Store. Please Contact Us for further clarification.

Delivery of Goods and Services
Unless otherwise noted on the product page:
  • All purchases will be credited to accounts within one business day.
  • Any purchases requiring shipping will be shipped within two business days.
Charges
Your credit/debit card will be charged at the time of checkout.



Community Education Programs Refund Information


If a Community Education class is cancelled for any reason, you will be notified by phone or email and receive a full refund.

Online debit/credit card payments will be refunded as a credit to your account within five business days. Payments made with cash or check will be refunded in the form of a check and take three to four weeks to process.

If you wish to withdraw from a class you have registered for, written notification must be received at least five business days prior to the start of class. Please mail your request for withdrawal to: Community Education, Brighton Central Schools, 2035 Monroe Avenue, Rochester, NY 14618 or, complete an online withdrawal request form at http://www.bcsd.org/district.cfm?subpage=171

Withdrawal refunds will not be processed after a class has already started unless accompanied by a doctor's certification of illness.

All withdrawal refunds are subject to a $5 processing fee.